RUBY Technology showcases Ridotto at ICE 2020
Bright Slots management Software is real-time, accessible from everywhere, anytime
You may not have heard of Ridotto yet, but if you haven’t, then you soon will, as Ridotto is fast on its way to being acknowledged as probably the best slots casino management system on the market. Welcome to the new era in casino management.
What is Ridotto and where did it come from?
Ridotto is Slot management software, it has been quietly developed by Ruby Technology, a Northern Cyprus based software development company. When we say quietly, we mean that Ruby Technology has been trialling their software in a number of casinos in Northern Cyprus and other countries for several years. But now is confident that it is ready to launch the system out to the rest of the world at ICE London, after showing it at the recent ICE Africa and Bulgarian Gaming expositions, where it was very positively received.
Ridotto provides an operator with all the essential and unique tools to fully control the casino and, importantly, to satisfy the players. Integrated with Casino Assist developed for table games, CRM and Cage, gives full casino operation management control.
What differentiates Ridotto from other systems?
Firstly, the most common problem casino users face, is aligning their company procedures with management systems which are not flexible enough to adjust to the casino setup. Thus, casino management is forced to adjust their procedures to the system software. This is of course the wrong way around. Ruby technology developed the system to be adjustable to any casino internal setup to make it easy to comply with existing company systems and procedures.
Then there is Multi-Currency usage. Most of the electronic gaming machine software in the current marketplace allows the operator to work with just one or with double-currency. Double-currency software exchanges currencies from one to another to keep reports based on just one currency. This creates chaos in the cashbox. Reports turn out to be based on one currency, but the cashbox has banknotes from two currencies. Ridotto Multi-Currency rates are solely determined by the casino. Management is able to define currencies by choosing most effective ones used in their gaming floor and their rates. With this feature, a machine can be defined to work only with a single currency or multiple currencies.
Ridotto is a real-time, accessible from everywhere, anytime. The Ridotto panel demonstrates all the reports and all the notification system for work management. Ridotto instantly reports all the activity simultaneously without losing time, making it real-time. The operator can instantly track all activity and keep an eye on reports – revenue earning or how much money is in or out, tracking the games being played and how often played, access to a player’s details or the percentage of a machine and much more. Simply put, all the accounting and player statistics and all the reports operators have been looking for.
One of the biggest problems in a casino, “critical events”, now has a solution. On the web panel, the operator can monitor critical events as they occur. These critical events include a notification when the ticket printers run out of paper, machine open door or any errors or problems in the system which can be set by the management to be notified for. This feature prevents any harm to the cashbox as the operator is immediately notified when a machine door is opened. Security is the name of the game. With Ridotto, when a machine goes offline, players can still continue to play without any distractions during the game and the casino saves downtime revenue loss.
One of the biggest plusses with Ridotto is interaction with the machine player via the 6.2 inch Interactive Screen. Integrated with Ruby POS F&B software, Ridotto offers player to directly order food and beverage from F&B menu, all without disturbing his game. Customer satisfaction increases as the player does not lose time trying you attract a waiter or attendant. Ruby POS application is designed to able waiters to see all the orders, assign themselves to orders, track the orders and mark as done. Players’ orders can be tracked, and their order history can be viewed from the application. All orders appear automatically in the Ruby POS system and everything is recorded electronically.
And there are the promotion tools. Dependent on the jurisdiction, the Lottery system allows players to earn points while they play and get lottery tickets in return with the daily limit set by casino operator with option for them to print their lottery tickets directly from the slot machine. Then there is the Slot Tournament where player can join with their casino points giving better entertainment for the guest. With Ridotto, casino operator can create unlimited number of outside promotions player can redeem by simply entering promotional code number on the 6.2 inches screen…. and even more great marketing features.
This is without any doubt, the most user-friendly value for money system software on the market today.
All Ruby Technology software can be seen at ICE London stand number S9-110 with their latest innovations.
