JCM Global and CasinoSoft have integrated jackpot processing and W-2G tax form solutions through FUZION technology to streamline casino floor operations
JCM Global and CasinoSoft, now part of Pavilion Payments, have announced a new technology partnership that integrates CasinoSoft’s jackpot processing and W-2G tax form solutions with JCM’s FUZION technology.
The integration is designed to enhance casino operations by allowing jackpot payouts to be issued through TITO tickets while also supporting W-2G tax form processing directly at the point of play. By combining CasinoSoft’s compliance and jackpot processing tools with JCM’s secure FUZION infrastructure, casino operators can improve speed, accuracy and service during jackpot events.
The move also advances JCM’s broader strategy for FUZION, which has increasingly focused on integrating third-party software and technologies that add operational value for casinos and improve the guest experience. Through this latest integration, players can receive jackpot payouts more quickly via TITO tickets, while slot operations teams can respond more efficiently to jackpot-related workflows.
The system works through the secure infrastructure provided by FUZION, enabling CasinoSoft’s application to initiate printing on slot machines equipped with the FUZION system and GEN5 printer. The goal is to simplify key processes at the machine level while maintaining security and compliance standards in high-volume gaming environments.
Attendees at the Indian Gaming Tradeshow & Convention can see the integration in action at JCM’s booth #1433.
Dave Kubajak, SVP of Sales, Marketing, and Operations at JCM Global, said: “FUZION was built to enable innovation through secure connectivity and controlled access across the casino floor. CasinoSoft’s decision to integrate demonstrates how third-party software providers can leverage our network system to support convenient, on demand printing use cases at the slot machine.”
Diallo Gordon, CEO of Pavilion Payments, added: “CasinoSoft has been a trusted provider of compliance and jackpot processing solutions across the gaming industry. As part of Pavilion, we are focused on extending these capabilities through strategic integrations like JCM’s FUZION technology – advancing a more connected, intelligent platform that simplifies operations, strengthens compliance, and scales with the evolving needs of casino operators.”
Matt Montano, Senior Vice President of Innovations at Pavilion Payments, said: “CasinoSoft was built to handle the complexity of jackpot processing and compliance in high-volume casino environments. By extending those capabilities through JCM’s FUZION technology, we’re enabling operators to execute critical workflows instantly at the machine – improving accuracy, reducing delays, and minimizing operational lift.”
JCM’s FUZION technology connects the slot machine, its iVIZION bill validator and its GEN5 thermal printer to the casino backend through a double-encrypted data network. According to the company, the system offers a range of operational benefits, including real-time peripheral performance data, proactive alerts for drops, e-drops and fills, real-time asset monitoring and tracking, and dispute resolution through high-resolution banknote and TITO images.
For JCM Global, the partnership reinforces the role of FUZION as a flexible infrastructure layer capable of supporting third-party applications on the casino floor. For Pavilion Payments and CasinoSoft, it expands the reach of compliance and jackpot processing tools as operators continue seeking more connected, automated and scalable gaming technology environments.
